---
title: Creating customers manually
related:
  - https://docs.kentico.com/13/using-the-xperience-interface.md
  - https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/orders.md
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

Xperience automatically creates a [customer](https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/customers.md) account for every visitor of your [website](https://docs.kentico.com/13/configuring-xperience/managing-sites.md) who goes through the [checkout process](https://docs.kentico.com/13/e-commerce-features/developing-on-line-stores/implementing-a-checkout-process.md) and creates an [order](https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/orders.md). However, you can also create a customer manually. That possibility is suitable, for example, when you receive an order by email or phone and you need to enter the order into Xperience. You can also [create a user account](https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/customers/registering-customers-manually.md) for such customer. With a [user account](https://docs.kentico.com/13/managing-users/user-management.md), the customer can sign in on your web site and buy their stuff on their own the next time.

You can either create a customer:

- [Directly while creating an order](#creating-a-customer-while-creating-an-order)
- [In the Customers application to easy add additional information](#creating-a-customer-from-the-customers-application)

## Creating a customer while creating an order

When creating an order manually, you may need to create a new customer. You can do that straight from the **Orders** application while creating a new order.

1. Open the **Orders** application.
2. Click **New order**.

   ![](https://docs.kentico.com/docsassets/13/creating-customers-manually/clicking_new_order.png)

   - The **New order** wizard appears.
3. In the **Step 1**, click **New customer**.

   ![Clicking New customer](https://docs.kentico.com/docsassets/13/creating-customers-manually/clicking_new_customer_in_order_wizard.png "Clicking New customer")
4. Type values of the customer's attributes.

   > **Tip:** Fields marked with a red star are mandatory.
5. Click **Next** to continue with other step.

   ![](https://docs.kentico.com/docsassets/13/creating-customers-manually/clicking_next_in_order_wizard.png)
6. Continue with creating the order. Learn more in [Orders](https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/orders.md).

After creating the order, you will see the customer in the order detail.

![Finding the customer in the order details](https://docs.kentico.com/docsassets/13/creating-customers-manually/customer_in_order_details.png "Finding the customer in the order details")

You can also see the customer in the listing in the **Customers** application.

![All customers in the Customers application](https://docs.kentico.com/docsassets/13/creating-customers-manually/customer_created_in_orders_in_listing.png "All customers in the Customers application")

## Creating a customer from the Customers application

When creating a customer from the **Customers** application, you can easily add other information that you want to store with the customer.

1. Open the **Customers** application.
2. Click **New customer**.

   ![Clicking New customer](https://docs.kentico.com/docsassets/13/creating-customers-manually/clicking_new_customer.png "Clicking New customer")
3. Type values of the customer's attributes.

   > **Tip:** Fields marked with a red star are mandatory.

   ![](https://docs.kentico.com/docsassets/13/creating-customers-manually/enter_customers_attributes.png)
4. Click **Save**.

The system saves the customer. You can now see the customer in the listing in the **Customers** application. Switch to other tabs to [specify other customer's attributes](https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/customers/modifying-customer-details.md).

![](https://docs.kentico.com/docsassets/13/creating-customers-manually/customer_created_in_customers_in_listing.png)

If you want to create an order from a customer created this way, switch now to the **Orders** application and select this customer when creating an order.