---
title: Order statuses
related:
  - https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/orders.md
---

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>
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Order statuses inform your on-line store administrators about the stage of your customers' [orders](https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/orders.md). This means order statuses represent what happened with the orders since the [customers](https://docs.kentico.com/13/e-commerce-features/managing-on-line-stores/customers.md) placed them. For example, the _In progress_ status indicates that some steps of the purchase process have not yet been completed.

When editing an existing order (on the **General** tab), you can change its status using the **Status** drop-down list.

![Editing an order - selecting order status](https://docs.kentico.com/docsassets/13/order-statuses/editing_order_selecting_order_status.png "Editing an order - selecting order status")

## Managing order statuses

You can manage order statuses in the **Store configuration** application on the **Order status** tab (or in **Multistore configuration -> Order status**; [global](https://docs.kentico.com/13/e-commerce-features/configuring-on-line-stores/choosing-site-or-global-e-commerce-configuration.md) order statuses only). Here, the system displays a list of all defined order statuses. You can add new order statuses by clicking **New order status**, and you can modify properties of existing order statuses after clicking **Edit** () in the **Actions** column. You can also remove order statuses from your on-line store by clicking **Delete** () next to respective order status items.

![Managing order statuses](https://docs.kentico.com/docsassets/13/order-statuses/managing_order_statuses.png "Managing order statuses")

When editing an order status, you can specify the following properties:

- **Display name** – specifies the name of the order status displayed to users on the live site and in the administration interface.
- **Code name** – specifies a unique identifier used for the order status (for example by developers in custom code).
- **Order status color** – here you can specify a color which will be used to highlight orders having the given status, for example when viewing orders in the _Orders_ application. Alternatively, you can specify the color using the color picker.
- **Send notification** – indicates if the system sends a notification email to the customer and to an email address specified in the _Send e-commerce emails to_ setting available in _Store configuration -> Store settings_ -> _Emails_, if an order receives the given status. Typically, this email address is the merchant's. Note that the _E-commerce order status notification to customer_ email template is used when sending notifications to customers, and the _E-commerce order status notification to administrator_ template is used when sending notifications to merchants (administrators).
- **Enabled** – indicates if you can use the order status object in your on-line store. For example, if enabled, you can select the respective order status from the _Status_drop-down list when editing an order on the _General_tab.
- **Mark order as paid** – indicates if the system should automatically mark the order as paid when it receives the given status.

  > **Info:** Editing orders marked as paid is limited. Specifically, you cannot change any value which could influence order price calculation.
  >
  > Orders not marked as paid can be edited without limitation.