---
title: Settings - Salesforce.com
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

You can access these settings in the **Settings** application under the **Integration** → **Salesforce.com** category. In this section, you can configure the [Salesforce integration](https://docs.kentico.com/13/integrating-3rd-party-systems/salesforce-integration.md), which synchronizes Xperience contacts with [Salesforce leads](https://help.salesforce.com/s/articleView?id=sf.leads_def.htm).

| General                                       |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| --------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Organization access                           | Allows you to authorize access of the Xperience application to your Salesforce organization on behalf of a specific user.<br>See [Configuring Salesforce integration](https://docs.kentico.com/13/integrating-3rd-party-systems/salesforce-integration/configuring-salesforce-integration.md) for detailed instructions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Replication of contacts into Salesforce leads |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Enabled                                       | Enables or disables synchronization between Xperience contacts and Salesforce leads:<br>[Replication of Xperience contacts into Salesforce leads](https://docs.kentico.com/13/integrating-3rd-party-systems/salesforce-integration/replicating-contacts-to-salesforce.md)<br>Synchronization of Salesforce lead data back into Xperience contacts that were previously replicated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Keep Salesforce leads updated                 | If enabled, the replication process includes contacts that have already been replicated before. This ensures that the system updates the corresponding Salesforce leads based on the current contact data.<br>If disabled, contacts are only replicated once.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Mapping of contacts to Salesforce leads       | Allows you to map contact fields to the fields of Salesforce leads. The synchronization process transfers data between contacts and leads according to the mappings.<br>**Organization access** must be granted in order for this option to be configurable.<br>See [Configuring Salesforce integration](https://docs.kentico.com/13/integrating-3rd-party-systems/salesforce-integration/configuring-salesforce-integration.md) for detailed instructions.                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Batch size                                    | Applications can only make a limited number of API calls to Salesforce within a 24 hour window. To minimize the number of calls, the replication process handles contacts in batches. Each batch only requires one API call.<br>This setting specifies the maximum number of contacts that the system replicates in a single batch.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Score                                         | Allows you to select the [score](https://docs.kentico.com/13/on-line-marketing-features/managing-your-on-line-marketing-features/contact-management/scoring-contacts.md) that determines which contacts are replicated. The system only replicates contacts that reach a certain value in the given score (specified via the **Minimum number of points for replication** setting).<br>If you do not choose a score (_None_), the system replicates all contacts.                                                                                                                                                                                                                                                                                                                                                                                                                |
| Minimum number of points for replication      | Specifies the amount of points that contacts must reach in the score selected through the **Score** setting. Once a contact reaches this value, the system marks it for replication as a Salesforce lead.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Lead description                              | Defines a custom description for replicated contacts. To map the description to a specific field of Salesforce leads, select the **Generated lead description** source in the field mappings.<br>You can insert the values of contact fields into the description using [macro expressions](https://docs.kentico.com/13/macro-expressions.md).<br>The default description adds the **Last name** of the contact that is being replicated:<br>` 
{% Contact.ContactLastName %}
 `<br>For example, to use the **Business phone** value instead of the last name, enter the following expression:<br>` 
{% Contact.ContactBusinessPhone %}
 `                                                                                                                                                                                                                                       |
| Default company name                          | All Salesforce leads require a company name value.<br>This setting allows you to specify a default company name, which the replication process uses for contacts who are not associated with any company.<br>The system attempts to retrieve the company name value from sources in Xperience in the following order:<br>The value of the contact's **Company name** field<br>The name of the account in which the contact is listed as a _primary contact_<br>The [account](https://docs.kentico.com/13/on-line-marketing-features/managing-your-on-line-marketing-features/contact-management/working-with-contacts/organizing-contacts-into-accounts.md) that lists the contact as a _secondary contact_<br>The first account that contains the contact as a regular contact<br>The value of the **Default company name** setting (if none of the above steps are successful) |
