---
title: Adding social media accounts
related:
  - https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/connecting-xperience-to-social-media.md
  - https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/posting-to-social-media.md
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

A social media account ("account" in short) in Xperience represents one of the following:

- [Facebook page](#adding-a-facebook-page)
- [Twitter channel](#adding-a-twitter-channel) (also referred to as user)
- [LinkedIn company profile](#adding-a-linkedin-company-profile)

Before you add an account, [connect Xperience to the given social media](https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/connecting-xperience-to-social-media.md) by means of an app.

You add accounts and assign them to [apps](https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/connecting-xperience-to-social-media.md) to enable posting to the accounts.

## Adding a Facebook page

1. Open the **Facebook** application and switch to **Pages**.
2. Click **New page**.
3. Type a **Display name** that will appear in the list of pages.
4. Select a **Facebook app**.
   - If you have not created an app yet, see [Connecting Xperience to social media](https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/connecting-xperience-to-social-media.md).
5. Enter the _Page ID_ of your Facebook page into the **Facebook page ID** field.
   - You can find the Page ID value on the _About_ tab of the given page on Facebook.
6. Click **Authorize** next to **Facebook page access**.
   - If you are not logged in to Facebook in the same browser, the system asks you to log in to Facebook.
   - The system retrieves an **access token** for this page and displays the token's expiration date. Facebook uses the access token to verify that you have administrator rights to the page.
   - If you have problems getting an access token, verify that you performed all the steps described in [Connecting Xperience to social media](https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/connecting-xperience-to-social-media.md).
7. Click **Save**.

The system saves the page and shows it in the list of existing pages connected to Xperience.

> **Info:**&#x20;
>
> #### Renewing expired Facebook access tokens
>
> Some Facebook page access tokens have limited validity. If an access token is about to expire, the system displays a message in the list of Facebook pages.
>
> To renew an access token:
>
> 1. **Edit** () the Facebook page in Xperience.
> 2. Click **Authorize** next to **Facebook page access**.
> 3. Click **Save**.
>
> The system retrieves a new access token for the page and displays the new expiration date.

## Adding a Twitter channel

1. Open the **Twitter** application and switch to **Channels**.
2. Click **New channel**.
3. Type a **Display name** that will appear in the list of channels.
4. Select a **Twitter app**.
   - If you have not created an app yet, see [Connecting Xperience to social media](https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/connecting-xperience-to-social-media.md).
5. Fill in your channel's security details – **Access token** and **Access token secret**.

   - You can find these on the API Keys page when editing your app on Twitter.

     ![Twitter access token](https://docs.kentico.com/docsassets/13/adding-social-media-accounts/twitter_access_tokens.png "Twitter access token")
6. Click **Save**.

The system saves the channel and shows it in the list of existing accounts connected to Xperience.

## Adding a LinkedIn company profile

1. Open the **LinkedIn** application and switch to **Company profiles**.
2. Click **New company profile**.
3. Type a **Display name** that will appear in the list of company profiles.
4. Select a **LinkedIn app**.
   - If you have not created an app yet, see [Connecting Xperience to social media](https://docs.kentico.com/13/integrating-3rd-party-systems/integrating-social-media/connecting-xperience-to-social-media.md).
5. **Select a company**

   **Selecting a company**

   1. Click **Select company** next to **Company**.

      - The system opens a LinkedIn dialog window.
      - Here you can allow access for the application to gain the company profile data stored on LinkedIn.
   2. Enter your LinkedIn account credentials, and click **Allow access**.

      - If authentication succeeds, you can select a company.
   3. Select a company.
6. Click **Save**.

The system saves the company profile and shows it in the list of existing company profiles connected to Xperience.

> **Info:**&#x20;
>
> ### Renewing access to the company profile data stored on LinkedIn
>
> Access to the company profile data stored on LinkedIn is time-limited.
>
> To renew access to this data:
>
> 1. Go to **LinkedIn -> Company profiles**.
> 2. **Edit** () a selected company profile.
> 3. Switch to the **General** tab.
> 4. Click **Reauthorize** next to **Company**.
>
>    - The system opens a LinkedIn dialog window.
>    - Here you can renew access for the application to gain the company profile data stored on LinkedIn.
> 5. Enter your LinkedIn account credentials, and click **Allow access**.
> 6. Click **Save**.
>
> The system displays the new expiration date.

## Required permissions for adding social media accounts

To add social media accounts to Xperience, an administrator must grant you permissions for the **Social media** module. You need either **Modify** or **Modify accounts**.
