Logon troubleshooting
If you cannot log in to the administration interface, please try the following:
- Check if your browser is configured to use cookies.
- See how to enable cookies in Google Chrome, Mozilla Firefox, Internet Explorer and Apple Safari.
- Check if JavaScript is enabled in your browser.
- Check if the cookies expiration time in your browser is set to a correct value.
- Try to log in using a different browser to see if your problem is browser-based.
- Disable your firewall if you are using one.
- Disable all plugins and extensions installed in your browser.
If you are logging in to a new Kentico installation, the default user name is administrator, the default password is blank.
If your login credentials are incorrect, try resetting your account’s password using the Forgotten password link.
If none of these options helps, contact an administrator.