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You can manage newsletter subscribers on the Subscribers tab of the Newsletters application.
On this page, you can see a list of all subscribers belonging to the website's newsletters. You can filter these according to their name or e-mail by entering the desired value into the appropriate filter field and clicking the Show button.
By clicking Delete () next to a subscriber record, you can remove the subscriber from the list and consequently from all newsletters to which they are subscribed.
Through the Edit () icon, you can modify a subscriber's details and manage their newsletter subscriptions. On the General tab, you can edit the name and e-mail address of the subscriber.
Customizing subscriber fields
If you wish to store additional data for newsletter subscribers, you can add your own custom fields:
Note: The default fields must remain unchanged to ensure that the application works correctly.
The values of custom fields can be entered manually on the General tab, filled in by users who subscribe through an appropriately configured Custom subscription form web part, or populated via the API.
On a subscriber's Subscriptions tab, you can see a list of newsletters to which the edited subscriber is subscribed. To choose a new subscription, click Select. You can manage individual newsletter subscriptions through the following actions:
To apply these actions to multiple newsletters:
If you check the Send e-mail confirmation to the subscriber box before performing an action, the system sends a notification e-mail to the given subscriber, informing about the changes in their subscription. If you check the Require double opt-in box before adding newsletters, subscriptions to newsletters that have double opt‑in enabled will be inactive (rejected) until the user confirms them or the Approve action is manually selected in the list of newsletters.
You can work with the subscribers of individual newsletters by selecting Newsletters in the left menu and editing () the newsletter on the Subscribers tab. Here you can find a list similar to the one on the main Subscribers tab, but it only contains subscribers of the selected newsletter. You can filter the subscribers in the list can be filtered by their e-mail, name or approval status.
Use the following buttons to add subscribers:
You can manage individual subscriptions through the following actions:
To apply these actions to multiple subscribers:
If you check the Send e-mail confirmation to the subscriber box before performing an action, the system sends a notification e-mail to the affected users, informing them about the changes in their subscriptions. If you check the Require double opt-in box (only available if the newsletter has double opt-in enabled), added subscriptions will be inactive (rejected) until the users confirm them or until you manually Approve the subscriptions.
Duplicate subscriber addresses
Even though all regular newsletter subscribers need to have a unique e-mail address, it is still possible to have a single address subscribed to a newsletter multiple times through users, roles, contact groups or personas. In these cases, the system filters out the duplicate addresses from the newsletter queue, so each e‑mail address only receives the newsletter's issues once.
If you need to add or modify a large number of subscribers, you can use the import tool to save time.
Open the Newsletters application on the Import subscribers tab.
Select one of the following actions:
Prepare a list of subscribers in the following format: email;firstname;lastname
david.scott@localhost.local;David;Scott
mary.jones@example.com;;Jones
frank.maguire@localhost.local;Frank
monica@localhost.localCopy the import list into the List of subscribers to be processed text area.
Click Add newsletters to select the target newsletters for the subscribe or unsubscribe actions.
Click Start.
The system performs the selected mass action.
If you need to export a list of subscribers to another application:
The subscribers are exported in format:
You can copy the output to a file or external application.
Alternatively, you can also export subscriber data into other file formats (XLSX, CSV, XML) using the general export feature, which is available for all lists of data in Kentico.
For more details, refer to Exporting data from the user interface.