Message boards notifications

Message boards allow users to subscribe to receiving notifications about messages that have been added to a message board.

Who can be notified

When a new message is added or edited, notifications can be sent to:

• Board moderators
• Subscribers

The following text explains to whom notifications are sent under specific conditions.

New message inserted

1. Message has been added by a board moderator, global administrator, board owner (in case of a user board), user with the Modify permission, or group administrator (in case of group boards):

• the message is marked as APPROVED
• the e-mail is sent to subscribers

2. Message has been added by anybody else

a) board is moderated

• the message is marked as NOT APPROVED
• the e-mail is sent to moderators

b) board is not moderated

• the message is marked as APPROVED
• the e-mail is sent to subscribers

Existing message edited

1. the message is switched from NOT APPROVED to APPROVED

• the e-mail is sent to subscribers

2. other message changes

• no e-mail is sent

Message boards e-mail templates

There are two different e-mail templates that can be used when sending notifications to subscribers and board moderators:

• Subscribers - e-mails are based on the Boards - Notification to board subscribers template.
• Moderators - e-mails are based on the Boards - Notification to board moderators template.

There is also a template that is used when double opt-in is enabled - Boards - Subscription request.

The following macros can be used in the notification e-mails:

Data macros

• Board.XXX - where XXX are columns of the Board_Board table.
• Message.XXX - where XXX are columns of the Board_Message table.
• MessageUser.XXX - where XXX are columns of the CMS_User table.
• MessageUserSettings.XXX - where XXX are columns of the CMS_UserSettings table.

Source macros

• DocumentLink - link to the document where the board is placed.
• SubscriptionLink - link used to confirm the subscription when double opt-in is enabled.
• UnsubscriptionLink - unsubscription link.