Xperience Docs
  • Xperience by Kentico
  • Kentico Xperience 13
    • Kentico Xperience 12 Service Pack
    • Kentico Xperience 11
    • Kentico Xperience 10
    • Kentico Xperience 9
    • Kentico Xperience 8.2
    • Kentico Xperience 8.1
    • Kentico Xperience 8
  • Documentation
  • Tutorial

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  • Xperience by Kentico
  • Kentico Xperience 13
    • Kentico Xperience 12 Service Pack
    • Kentico Xperience 11
    • Kentico Xperience 10
    • Kentico Xperience 9
    • Kentico Xperience 8.2
    • Kentico Xperience 8.1
    • Kentico Xperience 8
  • Documentation
  • Tutorial
  • Installation
    • Quick installation on a local machine
    • Server and hosting requirements
      • Configuring IIS for the installation of Kentico
    • Installing Kentico - custom installation
    • Installing Kentico (Questions and Answers)
    • Deploying Kentico to a live server
      • Creating virtual directories and application pools in IIS 7.5 and 7.0
    • Additional database installation
    • Adding and removing components from an installed Kentico web project
    • Installing Kentico from the command line
      • Command line installation - XML configuration
    • Troubleshooting installation issues
      • Application stops after being idle
      • Disk permission problems
      • Database connection problems
    • Uninstalling Kentico
    • Hotfix Instructions - Kentico 8
      • Hotfix Instructions - Kentico 8 Source Code
    • Upgrading Kentico 7 to 8
      • Upgrading Kentico manually
      • Upgrading custom code
      • Updating styling for live site components
        • Styling changes - Web parts
        • Styling changes - General components
        • Styling changes - Administration interface components
      • Upgrading projects under source control
  • Using the Kentico interface
  • Developing websites
    • Website development basics
    • Choosing the right development model
    • Defining website data structure
      • Document types
        • Creating document types
        • Configuring document types
          • Changing document type icons
          • Creating alternative forms for document types
          • Extending the document type listing filter
          • Limiting the documents users can create
      • Custom tables
        • Creating custom tables
        • Editing custom tables
        • Managing custom table data
        • Creating alternative editing forms for custom tables
        • Setting custom table permissions
    • Preparing your environment for team development
      • Editing code externally and using source control systems
      • Working with object locking
    • Developing websites using the Portal engine
      • Creating portal engine page templates
      • Editing page layouts
      • Using and configuring web parts
      • Creating portal engine master pages
      • Inheriting portal engine page content
      • Working with layout web parts
      • Using web part containers
    • Developing websites using ASPX templates
      • Creating master pages for ASPX templates
      • Creating ASPX page templates
      • Adding portal engine functionality to ASPX page templates
      • Using both ASPX and portal templates on a single site
      • Exporting portal engine templates as ASPX
    • Developing sites using the MVC framework
      • Upgrading the MVC version
      • MVC code examples
    • Managing page templates
    • Loading and displaying data on websites
      • Loading document data
        • Writing document path expressions
      • Building website navigation
      • Loading data using custom queries
      • Displaying data from custom tables
      • Writing transformations
        • Creating transformations for documents
        • Using hierarchical transformations
        • Writing transformations for custom tables
        • Using transformations in macro expressions
        • Displaying context menus in transformations
        • Reference - Transformation methods
      • Filtering and paging data
      • Displaying data - advanced scenarios
        • Creating wizards on websites
        • Setting up syndication feeds
          • Syndication transformations
          • Usage example - CMS RSS feed
          • Usage example - RSS feed + Data source
          • Usage example - RSS repeater + Data source
          • Usage example - External RSS feed
          • Syndication web parts and widgets
        • Displaying related documents
        • Displaying image galleries
        • Displaying maps
          • Displaying static maps
          • Displaying dynamic maps
    • Designing websites using CSS
      • Creating CSS stylesheets
      • Adding CSS stylesheets to page components
      • Creating skins using ASP.NET themes
      • Using printer friendly CSS styles
      • Creating printable versions of documents
      • Combining stylesheets from multiple sources
    • Previewing design changes
    • Wireframing
      • Enabling wireframes
      • Managing wireframes
      • Configuring wireframe templates
      • Configuring content inheritance for wireframes
      • Configuring wireframing security
    • Developing websites for mobile devices
      • Enabling mobile development
      • Creating device profiles
      • Resizing images for devices
      • Creating page layouts for devices
      • Mapping shared mobile layouts
      • Creating mobile pages
      • Creating separate website sections for mobile devices
      • Reference - device macros
    • Preparing widgets for users
      • Creating widgets
      • Setting up widget zones on pages
      • Configuring permissions for widgets
    • Validating website code and accessibility
      • Validating HTML code
      • Validating CSS
      • Validating links
      • Validating accesibility
    • Managing JavaScript files
    • Troubleshooting websites
      • Viewing system information
      • Working with the system event log
      • Debugging
  • Configuring Kentico
    • Managing sites
      • Installing new sites
        • Creating new sites using the wizard
        • Creating new sites from templates
        • Creating web templates
      • Setting domain names for sites
      • Managing site licenses
      • Setting up multiple websites
        • Running multiple sites on a single domain
        • Configuring nested websites
      • Switching sites to off-line mode
      • Configuring settings for sites
        • Settings - Content
          • Settings - Content management
          • Settings - Media
          • Settings - Blogs
            • Settings - MetaWeblog API
          • Settings - Translation services
        • Settings - URLs and SEO
        • Settings - Security & Membership
          • Settings - Passwords
          • Settings - Protection
          • Settings - Authentication
            • Settings - OpenID
            • Settings - Windows LiveID
            • Settings - Claims-based authentication
        • Settings - System
          • Settings - Performance
          • Settings - E-mails
          • Settings - Files
          • Settings - Health monitoring
          • Settings - Output filter
          • Settings - Search
          • Settings - Debug
        • Settings - On-line marketing
          • Settings - Contact management
            • Settings - Activities
            • Settings - Global data & merging
            • Settings - Geolocation
            • Settings - Inactive contacts
          • Settings - Newsletters
          • Settings - Web analytics
        • Settings - E-commerce
          • Settings - Global objects
          • Settings - Authorize.NET
          • Settings - PayPal
        • Settings - Community
          • Settings - Forums
          • Settings - Message boards
          • Settings - Messaging
          • Settings - Avatars
          • Settings - Chat
            • Settings - Web parts
        • Settings - Social media
          • Settings - Facebook
          • Settings - Google+
          • Settings - LinkedIn
        • Settings - Social marketing
          • Settings - URL shortening
        • Settings - Intranet & Collaboration
          • Settings - Events
          • Settings - Projects
        • Settings - Versioning & Synchronization
          • Settings - Staging
          • Settings - Object versioning
          • Settings - Web farm
        • Settings - Integration
          • Settings - Integration bus
          • Settings - Microsoft SharePoint
          • Settings - REST
          • Settings - WebDAV
          • Settings - Data.com
          • Settings - Salesforce.com
          • Settings - 51Degrees.mobi
          • Settings - Strands Recommender
    • Managing files
      • Storing files
      • Importing files
      • Uploading files
      • Resizing images on upload
      • Administering files globally
      • Editing file metadata
    • Configuring page URLs
      • URL format and configuration
      • Setting document aliases
      • Wildcard URLs
      • Custom and extensionless URLs
        • Troubleshooting custom and extensionless URL configuration
      • Linking pages and files
      • Custom handling of URL path values
    • Search engine optimization
      • Configuring websites for SEO
      • Google Sitemaps
      • Managing robots.txt
    • Optimizing website performance
      • Loading data efficiently
      • Configuring caching
        • Caching page output
          • Using output cache substitutions
        • Caching files and resources
        • Caching the data of page components
        • Setting cache dependencies
        • Debugging cache
        • Reference - Cache settings
      • Using code minification and compression
      • Setting up a web farm environment
        • Web farm synchronization mechanisms
        • Defining web farm servers
        • Debugging web farms
    • Setting up search on your website
      • Upgrading to Kentico 8 - Smart search
      • Enabling search indexing
      • Creating search indexes
        • Defining document indexes
        • Defining forum indexes
        • Defining custom table indexes
        • Defining on-line form indexes
        • Defining user indexes
        • Defining general indexes
      • Monitoring search indexing tasks
      • Adding search functionality to pages
        • Setting up predictive search
      • Configuring search assistance features
      • Searching attachment files
        • Configuring SQL search for attachment files
      • Using search filters
      • Smart search syntax
      • Displaying search results using transformations
      • Searching according to document permissions
      • SQL search
    • Scheduling tasks
      • Configuring scheduled task execution
      • Installing the Scheduler Windows service
      • Reference - scheduled task properties
    • Configuring SMTP servers
      • Configuring sender e-mail addresses
      • Reference - SMTP server properties
    • Managing e-mail templates
    • Working with widget dashboards
      • Managing widget dashboard content
      • Adding widget dashboards to the interface
    • Using output filters
    • Configuring time zones
      • Managing time zones
    • Working with object versioning
      • Using object versioning
      • Objects recycle bin
    • Creating alternative forms
      • Code names of automatically used alternative forms
      • Displaying filters using alternative forms
    • Health monitoring
      • Registering performance counters
      • Installing the Health monitoring Windows service
      • Enabling health monitoring
      • Monitoring using the Performance monitor
      • Reference - default performance counters
    • Adding cookie law consent to web pages
      • Cookie levels
      • Reference - Kentico cookies
    • Banning IP addresses
    • Configuring countries
    • Working with system reports
      • Creating reports
      • Creating report categories
      • Defining report parameters
      • Storing data from reports
      • Displaying reports on websites
      • Subscribing to reports
      • Example - creating a simple report
      • Reporting security
    • Configuring Windows Communication Foundation
    • Configuring the code editor
  • Managing users
    • Security model overview
    • User management
      • Impersonating a different user
      • Managing my profile
    • Role management
    • Membership management
    • Configuring the application dashboard
    • Configuring permissions
      • Configuring document permissions
        • Permissions for all content
        • Permissions for document types
        • Document-level permissions (ACLs)
        • Hiding documents in the content tree based on permissions
      • Configuring design permissions
    • User registration and authentication
      • Configuring forms authentication
        • Using the Registration form and Custom registration form web parts
        • New user registration approval and e-mail confirmation
        • Customizing user registration e-mails
      • Configuring multi-factor authentication
      • Configuring Windows AD authentication
        • Securing a website section using Windows authentication
        • Configuring mixed-mode authentication
      • Claims-based authentication
      • Windows Live ID authentication
        • Registering your application to use Microsoft accounts
        • Configuring Windows Live ID authentication
        • Web parts available for Windows Live ID authentication
      • OpenID authentication
        • Web parts available for OpenID authentication
      • Facebook authentication
        • Loading user information from Facebook profiles
      • LinkedIn authentication
        • Registering your application to LinkedIn
        • Web parts available for LinkedIn authentication
      • Managing users coming through a third-party authentication service
      • Configuring autocomplete for user names
      • Sharing user accounts between sites
      • Configuring single sign-on
      • Logon troubleshooting
    • Customizing the format of usernames
    • Monitoring on-line users
      • Enabling monitoring of on-line users
      • Managing on-line users
    • UI Personalization
      • Example - UI personalization
    • Allowing users to change the information they share
    • Sending e-mails
    • Displaying personalized content
  • Securing websites
    • Designing secure websites
      • Securing and protecting the system
        • Flood protection
        • Banned IPs
        • Clickjacking
        • Session protection
        • Autocomplete deactivation
        • Preventing duplicate poll voting and content rating
        • Screen locking
        • Spam protection (CAPTCHA)
        • Event log and security debug
      • Securing user accounts and passwords
        • Setting the user password format
        • Password strength policy and its enforcement
        • Password expiration
        • Invalid logon attempts
        • Forgotten password
        • Unlocking user accounts
        • Custom password calculation
      • Configuring permissions securely
        • Special security permissions
      • Managing external authentication
      • Securing the Staging and REST web services
      • Configuring e-mail confirmations
      • PCI compliance
    • Developing secure websites
      • Macros and security
      • Query string hashing
      • Handling error messages securely
        • Designing secure error messages
        • Creating custom error handling pages
      • Cross site scripting (XSS)
      • SQL injection
      • Argument injection
      • Command injection
      • Lightweight Directory Access Protocol (LDAP) injection
      • XPath injection
      • Cross site request forgery (CSRF/XSRF)
      • Directory traversal
      • Enumeration
    • Deploying websites to a secure environment
      • Configuring SSL
        • SSL accelerator support
      • Restricting access to directories
      • Disabling unnecessary modules and services and keeping the system up-to-date
      • Hiding system information
      • Minimal secure configuration
      • Web.config file settings
    • Security checklists
      • Security checklist - designing a website
      • Security checklist - developing a website
      • Security checklist - deploying a website
  • Deploying websites
    • Precompiling websites
    • Content staging
      • Configuring content staging
      • Bi-directional content staging
      • Synchronizing the content
      • Automatic content synchronization
      • Staging large files
      • Using X.509 authentication
      • Content staging security
    • Deployment mode for virtual objects
    • Exporting and importing sites
      • Export folder structure
      • Export/import package directory browsing
      • Excluding files and folders from export
      • Exporting sites
      • Exporting objects
      • Exporting single objects
      • Importing a site or objects
      • Importing to web application projects
    • Publishing web application projects from Visual Studio
  • Managing website content
    • Using the My desk dashboard
    • Working with documents and pages
      • Creating new documents and pages
      • Editing documents and pages
        • Using the editor
          • Working with text
            • Pasting text
            • Searching and replacing in text
            • Using the spelling checker
            • Removing text formatting
          • Creating tables
          • Inserting media content using the editor
          • Working with links and anchors
          • Inserting widgets using the editor
            • Inserting polls
            • Inserting forms
            • Inserting content rating
      • Deleting documents and pages
      • Copying and moving documents, creating linked documents
      • Multiple document operations
      • Using workflows
      • Scheduling documents for publishing
      • Sending links to unpublished documents
      • Searching in documents
      • Categorizing documents
        • Creating personal document categories
        • Assigning documents to categories
        • Viewing documents assigned to personal categories
      • Tagging documents
    • Working with files
      • Document attachments
        • Attaching files to documents
        • Editing document attachments
        • Deleting document attachments
        • Attaching file groups to documents
      • Content tree files
        • Inserting files into the content tree
        • Editing content tree files
        • Deleting content tree files
      • Media library files
        • Creating media libraries
        • Inserting files into media libraries
        • Editing media library files
        • Deleting media library files
      • Inserting media files on a page
      • Editing images
    • Adding page content through widgets
    • Banners
      • Creating banners
      • Placing banners on a page
      • Monitoring banner statistics
      • Using banners - a complete example
    • Blogs
      • Creating blogs
      • Creating blog posts
      • Moderating blog comments
      • Managing your blog post comment subscriptions
      • Working with trackbacks in blogs
    • Events
      • Creating events
      • Managing events and event attendees
    • Forms
      • Creating new forms
      • Designing forms using the Form builder
      • Designing forms using the Field editor
      • Displaying forms on the live site
      • Defining custom form layout
      • Managing form data
      • Form notification e-mails
      • Form autoresponder e-mails
      • Creating alternative forms for on-line forms
      • Using macros with forms
    • Polls
      • Creating polls
      • Creating polls in multiple languages
      • Placing polls on pages
    • Exporting data from the user interface
      • Exporting data from the UI - Advanced export
    • Configuring the environment for content editors
      • Enabling on-site editing
      • Configuring banners
      • Configuring blogs
        • Allowing users to create blogs on the live site
        • Allowing users to contribute to blogs on the live site
        • Blog comment notifications
          • Allowing users to subscribe to blog comment notifications
        • Allowing users to moderate blog comments on the live site
      • Configuring categories
        • Creating global and site categories
        • Viewing documents assigned to global and site categories
        • Allowing users to categorize documents on the Form tab
      • Configuring events
        • Creating an Events page
        • Displaying various document types in a Calendar web part
      • Configuring forms
        • Configuring the Form builder
        • Forms security
      • Configuring media libraries
        • Allowing group members to create group media libraries on the live site
        • Allowing users to upload media library content on the live site
        • Displaying media library content on the live site
        • Allowing users to insert links to media on the Form tab
        • URLs of resized images in media libraries
        • Media libraries security
          • Assigning permissions to media libraries
          • Securing media libraries
      • Configuring polls
      • Configuring tags
        • Creating tag groups
        • Displaying tags on a page
        • Allowing users to tag documents on the Form tab
      • Configuring the editor
        • Personalizing the editor toolbars and buttons
        • Installing CKEditor plugins
        • Defining styles for the editor
        • Adding dictionaries to the spelling checker
      • Configuring workflows
        • Creating workflows
        • Applying workflows to documents
        • Defining basic workflow steps
        • Designing advanced workflows
          • Adding advanced workflow steps
          • Connecting advanced workflow steps
          • Defining if/else conditions in advanced workflows
          • Defining user decisions in advanced workflows
          • Defining automatic decisions in advanced workflows
          • Setting timeouts for automatic approving in advanced workflows
          • Adding action steps in advanced workflows
          • Creating custom action workflow steps
        • Configuring workflow step permissions
        • Configuring workflow e-mail notifications
      • Configuring and using document versioning
        • Configuring content versioning without workflow
        • Content locking
      • Setting up content notifications
        • Creating notification message templates
        • Defining notification gateways
        • Allowing users to subscribe to content change notifications
      • Configuring document status icons
      • Configuring UI data export
      • Configuring WebDAV
        • WebDAV requirements and limitations
        • Adjusting WebDAV settings
        • Configuring web.config file to support WebDAV in Classic application pool mode
        • WebDAV integration with workflow and versioning
        • Editing files using WebDAV edit mode
        • Editing metafiles using WebDAV edit mode
        • WebDAV browse mode
          • WebDAV browse mode specifics and limitations
          • Mapping a WebDAV network drive
          • Example - WebDAV browse mode editing
        • Installing and running WebClient service
      • Creating grouped document attachments
  • Multilingual websites
    • Setting up multilingual websites
      • Setting default languages for users and visitors
      • Configuring URLs for multilingual websites
      • Support for right-to-left languages
    • Setting up a multilingual user interface
      • Working with resource strings
      • Localizing text fields
    • Editing the content of multilingual websites
      • Comparing language versions
      • Language status overview
    • Configuring translation services
      • Configuring content for translation
      • Machine translation - Microsoft Translator
      • Machine translation - Google Translate
      • Human translation services - Translations.com
      • Human translation services - E-mail translation
      • Human translation services - Manual translation
    • Translating content using external services
      • Translating localization strings using machine translation
      • Managing standard (human) translation submissions
      • Importing completed human translations
    • Developing unique page templates for specific languages
    • Defining culture-dependent workflow scopes
    • Allowing content editors to edit only specified language versions
    • Changing the date and time format
  • Macro expressions
    • Macro syntax
    • Entering macro expressions
    • Writing macro conditions
      • Building conditions using macro rules
      • Creating macro rules
    • Caching the results of macros
    • Macro troubleshooting
      • Debugging macros
      • Working with macro signatures
      • Searching for macros
    • Extending the macro engine
      • Registering custom macro methods
      • Adding custom macro fields
      • Creating macro namespaces
    • Resolving macros using the API
    • Reference - Macro methods
  • External utilities
    • Kentico AD Import Utility
      • Importing users and roles from Active Directory
    • Kentico Import Toolkit
      • Importing data from external sources
      • Example - importing users using the Kentico Import Toolkit
      • Example - Importing a culture version of a document using the Kentico Import Toolkit
    • Kentico Installation Manager
      • Registering an instance in KIM
      • Upgrading and hotfixing an instance in KIM
      • Uninstalling an instance in KIM
    • Kentico Hotfix and Upgrade Utility
      • Upgrading and hotfixing an instance
      • Restoring a backed-up LocalDB database
    • Kentico Service Manager
  • Integrating 3rd party systems
    • Integrating Kentico with other applications
      • Child web application fails to start
    • Kentico REST service
      • Configuring the REST service
      • Authenticating REST requests
      • Getting data using REST
        • Examples of data retreived via the REST service
        • ODATA service documents
      • Manipulating data using REST
        • Managing documents using REST
        • Managing objects using REST
      • Sending REST requests from code
    • Using the integration bus
      • Integration bus overview
      • Enabling the integration bus
      • Creating integration connectors
        • Implementing outgoing synchronization
        • Implementing incoming synchronization
      • Managing integration tasks
      • Example - Integration connector
      • Reference - Integration bus data types
      • Integration bus database model
    • Using Kentico API and Controls externally
    • Data.com integration
      • Mapping Data.com fields
      • Searching Data.com for contacts
      • Buying contacts from Data.com
      • Customizing the Data.com integration
    • Salesforce integration
      • Configuring Salesforce integration
      • Replicating contacts to Salesforce
      • Example - Replicating a contact into a Salesforce lead
      • Force.com integration API
    • Strands Recommender integration
      • Integrating the Strands Recommender service into your store
      • Placing Strands recommendations on a page
      • Placing Strands recommendations into e-mails
      • Troubleshooting the Strands Recommender integration
      • Customizing how products are categorized in the Strands integration
    • SharePoint integration
      • SharePoint integration web parts
      • SharePoint integration examples
      • Configuring SharePoint integration settings
  • Custom development
    • Developing web parts
      • Creating new web parts
      • Working with web part properties
      • Customizing web parts
      • Creating inherited web parts
      • Using custom web part layouts
      • Advanced web part development scenarios
        • Developing layout web parts
        • Developing data source web parts
        • Developing custom filters
        • Developing wireframe components
        • Connecting web parts with the document wizard
    • Creating custom modules
      • Initializing modules to run custom code
      • Creating extenders for module interface pages
      • Manually creating the interface for custom modules
      • Adding custom website settings
      • Creating custom binding classes
      • Reference - Managing UI elements
      • Troubleshooting custom modules
    • Editing system tables
    • Loading custom classes from App_Code
    • Database table API
    • Working with documents in the API
      • Document database structure
      • Storing custom data for all document types
    • Custom table API
    • Customizing the system's data classes (Info objects)
    • Customizing providers
      • Registering providers using assembly attributes
      • Registering providers via the web.config
      • Custom Info provider example
      • Custom E-mail provider example
      • Custom Data provider example
      • Creating custom SQL search providers
    • Handling global events
      • Handling object events
      • Handling custom external authentication
      • Handling custom claims-based authentication
      • Handling custom multi-factor authentication
      • Handling marketing automation triggers
      • Excluding content from staging and integration
      • Automatically synchronizing staging and integration tasks
      • Deploying objects with custom ID fields
      • Reference - Global system events
    • Caching in custom code
    • Developing form controls
      • Managing form controls
      • Assigning form controls to fields
      • Inheriting from existing form controls
      • Defining form control parameters
      • Example - Developing custom form controls
      • Reference - Field editor
    • Working with physical files using the API
      • Using CMS.IO
      • Writing a custom file system provider
      • Configuring file system providers
        • Configuring Amazon S3
        • Configuring Azure storage
    • API examples
    • Managing database views and stored procedures
    • Miscellaneous custom development tasks
      • Adding custom code to portal engine page templates
      • Adding custom methods to transformations
        • Example - Displaying categories in document lists
      • Scheduling custom tasks
      • Smart search API
        • Creating custom smart search indexes
        • Creating custom smart search analyzers
        • Adding custom search text extractors for files
      • Web part API
      • Widget internals and API
      • Registering CSS preprocessors
      • Working with form data using the API
      • Creating custom web farm synchronization tasks
      • Developing custom marketing automation actions
      • Developing custom translation services
        • Creating machine translation services
        • Creating human translation services
        • Loading translation service classes from App_Code
        • Reference - Translation service properties
        • Translating content via REST
        • Customizing XLIFF export for translations
      • Working with database queries in the API
      • Web analytics API
        • Adding custom web analytics
        • Logging conversions through the API
      • Managing on-line marketing activities (API)
      • Synchronizing content using the API
      • Media libraries API
      • Notifications API
        • Developing custom notification gateways
          • Creating custom notification gateway forms
          • Creating custom notification gateway classes
          • Registering custom notification gateways
      • Adding custom performance counters
      • Cloning objects through the API
      • Creating custom RSS feed pages manually
      • Displaying correct time in your code
      • Working with font icons
  • E-commerce features
    • Getting started with the E-commerce Solution
      • Installing your sample E-commerce Site
      • E-commerce user interface
    • Configuring and managing your store
      • Store overview
      • E-commerce website settings
      • E-commerce web.config settings
      • Multilingual store
      • Multisite store
        • Multisite store basic configuration scenarios
        • Enabling global E-commerce objects
        • Using site and global E-commerce objects
        • Using site and global E-commerce settings
        • Multisite store special cases
        • Multisite store security
      • Departments
      • Products
        • Adding new products
        • Importing products using Kentico Import Toolkit
        • Managing stand-alone SKUs
        • Managing product types and product section types
        • Managing product representations
          • Managing Standard products
          • Managing E-commerce memberships
          • Managing E-products
          • Managing Donations
          • Managing Bundles
        • Working with product options
          • Example - Adding a product with Attribute options
          • Example - Adding a product with Products options
          • Example - Adding a product with a Text option
        • Working with product variants
          • Example - Adding a product with variants
      • Product statuses
      • Manufacturers
      • Suppliers
      • Discounts
        • Working with catalog discounts
          • Example - Applying a catalog discount
        • Working with order discounts
          • Example - Applying an order discount
        • Working with free shipping offers
          • Example - Redeeming a free shipping offer
        • Working with volume discounts
          • Example - Applying volume discounts on a selected product
        • Working with discount coupons
          • Working with product coupons
            • Use a code to receive a discount on products
          • Use coupons for discounts and free shipping
            • Use a code to receive a discount on order
            • Use a code to receive free shipping
        • Configuring discount rules
          • Example - Adding a catalog rule
          • Example - Adding an order rule
      • Tax classes
      • Currencies
      • Exchange rates
      • Customers
      • Checkout process
      • Orders
      • Order statuses
      • Shipping options
      • Payment methods
        • Customers credit
        • Payment gateways
          • Configuring Authorize.NET
          • Configuring PayPal
        • Payment results
      • Invoices
    • Customizing and developing your store
      • Integrating further functionality to the E-commerce Solution
      • E-commerce customization model
      • E-commerce customization examples
        • Creating a custom payment gateway
        • Importing products using API
    • Store reports
      • Using the Store reports dashboard
      • Generating E-commerce sample data
    • Store security
      • E-commerce permissions
      • E-commerce UI personalization
      • E-commerce department administrators
  • On-line marketing features
    • Web analytics
      • Enabling web analytics
      • Viewing web analytics reports
      • Logging conversions on your website
      • Tracking campaigns
        • Managing campaigns
        • Example - Creating campaigns
        • Evaluating campaigns
      • Monitoring traffic from search engines
      • Managing analytics data
      • Debugging web analytics
      • Using Google analytics
    • Contact management
      • Working with contacts
        • Configuring contact detection
        • Mapping fields to contact attributes
        • Using geolocation for contacts
        • Viewing on-line contacts
        • Assigning statuses to contacts
        • Organizing contacts into accounts
        • Merging contacts and accounts
        • Setting up automatic deletion of contacts
      • Contact segmentation
      • Tracking contact activities
        • Enabling activity tracking
        • Viewing contact activities
        • Example - Logging activities
        • Adding custom activities
        • Reference - Activity types
      • Scoring contacts
        • Managing contact scores
        • Example - Using contact scoring
      • Allowing global contact management objects
      • Separating the contact management database
        • Rejoining the contact management database
    • E-mail marketing
      • Working with newsletters
        • Preparing newsletter templates
        • Creating static newsletters
        • Writing static newsletter issues
        • Creating dynamic newsletters
        • Enabling double opt-in for newsletters
        • Managing newsletter subscribers
        • Integrating newsletters into your site
        • Placing Strands recommendations into newsletters
        • Troubleshooting newsletters
      • Tracking newsletter e-mails
      • Monitoring bounced newsletter e-mails
      • A/B testing newsletter issues
    • Marketing automation
      • Creating automation processes
      • Working with the automation process designer
        • Managing automation process steps
        • Connecting automation process steps
        • Defining automatic decisions in processes
        • Defining user choice steps in automation processes
        • Setting timeouts for automation process steps
        • Adding wait steps to automation processes
        • Configuring step security for automation processes
        • Adding marketing actions to automation processes
      • Setting triggers for automation processes
      • Manually running automation processes
      • Managing the flow of contacts in automation processes
      • Viewing marketing automation reports
      • Using automation process versioning
      • Walkthrough - Creating a marketing automation process
        • Marketing automation walkthrough - Preparing the prerequisites
        • Marketing automation walkthrough - Creating the process
        • Marketing automation walkthrough - Designing the process
        • Marketing automation walkthrough - Managing the process
    • Optimization testing
      • A/B testing website pages
        • Enabling A/B testing
        • Creating A/B tests for pages
        • Analyzing A/B test results
        • Example - Using A/B testing
      • Multivariate testing
        • Enabling multivariate testing
        • Creating MVT tests
        • Analyzing MVT test results
        • Example - Using MVT testing
    • Content personalization
      • Enabling content personalization
      • Personas
        • Defining personas
        • Recommending documents to personas
        • Viewing contacts assigned to personas
      • Managing personalization variants
      • Setting display conditions for personalization variants
      • Example - Creating a personalized page
    • Configuring on-line marketing permissions
    • On-line marketing macros
  • Intranet features
    • Document library
      • Using Document library web parts
      • Using the Document library widget
      • Creating a document library
      • Managing files in document libraries
      • Configuring Document library security
    • Project management
      • Managing projects and tasks
      • Project management security
      • Project management web parts and widgets
      • Using project management on the live site
  • Community features
    • Abuse reports
      • Abuse reporting web parts
      • Adding abuse reporting functionality to transformations
      • Managing abuse reports
      • Integrating abuse reporting with other community features
    • Avatars
      • Changing user avatars
      • Changing group avatars
      • Managing avatars
      • Using Gravatars
      • Displaying avatars in transformations
    • Bad words
      • Enabling bad words filtering
      • Defining bad words
      • Handling bad words
    • Badges
      • Defining badges
      • Assigning badges to users
      • Displaying badges in user profiles
    • Chat
      • Prerequisites for using Chat
      • Chat - quick start
      • Chat - technical overview
      • Managing chat rooms
      • Managing chat users
      • Setting up chat on site
        • Chat web parts
        • Setting up chat in single page mode
        • Setting up chat in redirection mode
        • Grouping chat web parts
      • Customizing chat appearance
        • Customizing chat CSS
        • Writing transformations for chat
        • Chat transformations reference
      • Using chat on the live site
        • Logging in to chat
        • Sending chat messages
      • Using support chat
        • Working with canned responses
      • Cleaning up unused chat data
    • Content rating
      • Using the Content rating web part
      • Displaying content rating in transformations
      • Using content rating in message boards
    • Forums
      • Creating forum groups
      • Creating predefined forums
      • Publishing a predefined forum on the website
      • Adding an ad-hoc forum to a page
      • Configuring forum search
      • Enabling forum favorites
      • Enabling friendly URLs for forum posts
      • Attaching files to forum posts
      • Using BBCode in forum posts
      • Managing forum posts
      • Managing forum subscriptions
      • Moderating forums
      • Managing forum security
      • Customizing forum design
      • Reference - forums settings
      • Reference - forum group properties
      • Reference - forum properties
    • Friends
      • Requesting friendships
      • Friends management e-mail templates
      • Managing friends
      • Friends web parts
      • Friends - examples of use
      • Friends security
      • Friends settings
    • Groups
      • Working with groups
      • Editing groups
      • Allowing users to create groups
      • Customizing group pages using widgets
      • Creating groups on the live site
      • E-mail templates for groups
      • Groups security
      • Reference - groups settings
    • Message boards
      • Placing message boards on pages
      • Managing message boards
      • Setting Board base URL
      • Message boards security
      • Message boards notifications
    • Messaging
      • Sending a message
      • Adding the messaging functionality to the live site
      • Configuring e-mail notifications for messages
    • User contributions
      • Example - Publishing community news
      • User contributions security
    • Integrating social media
      • Connecting Kentico to social media
      • Adding social media accounts
      • Posting to Facebook and Twitter
      • Viewing Facebook insights
      • Viewing Twitter analytics
      • Configuring automatic posting to Facebook or Twitter
      • Setting up URL shorteners
  • Running Kentico on Windows Azure
    • Architecture of Windows Azure environment
    • Requirements and limitations for running Kentico on Windows Azure
    • Windows Azure project development lifecycle
    • Preparing the cloud environment
    • Installing an Azure project
    • Configuring an Azure project
    • Deploying an Azure project
    • Installing the database for an Azure project
    • Developing Azure projects locally
    • Windows Azure Web Sites
  • References
    • Kentico Controls
      • Adding Kentico controls to the Visual Studio toolbox
      • Generic controls
        • UniView
        • Paging controls
          • UniPager
            • Implementing the IUniPageable interface
          • DataPager
          • TemplateDataPager
      • Basic controls
        • BasicTabControl
        • BasicCalendar
        • BasicDataGrid
        • BasicDataList
        • BasicRepeater
        • BasicUniView
      • CMS controls
        • CMS controls - Navigation
          • CMSBreadCrumbs
          • CMSListMenu
          • CMSMenu
          • CMSSiteMap
          • CMSTabControl
          • CMSTreeMenu
          • CMSTreeView
        • CMS controls - Listings and viewers
          • CMSDocumentValue
          • CMSCalendar
          • CMSDataGrid
          • CMSDataList
          • CMSRepeater
          • CMSUniView
          • CMSViewer
          • Using nested controls
        • CMS controls - Listings and viewers with custom queries
          • QueryDataGrid
          • QueryDataList
          • QueryRepeater
          • QueryUniView
        • CMS controls - Edit mode buttons
          • CMSEditModeButtonAdd
          • CMSEditModeButtonEditDelete
        • CMS controls - Editable regions for ASPX templates
          • CMSEditableRegion
          • CMSEditableImage
        • SQL search controls
          • CMSSearchDialog
          • CMSSearchResults
      • UI controls
        • UniGrid
          • Reference - UniGrid definition
          • Adding custom UniGrid transformations
        • UniSelector
    • Reference - Web.config application keys
  • Home
  • Installation
  • Troubleshooting installation issues

Troubleshooting installation issues

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If you encounter issues during the installation, the following topics may help you solve them out:

  • Application stops after being idle
  • Disk permission problems
  • Database connection problems
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