---
title: Settings - Newsletters
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

| General                                             |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| --------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Newsletter unsubscription page URL                  | Sets the URL of the page where users can unsubscribe from a [newsletter](https://docs.kentico.com/k8/on-line-marketing-features/e-mail-marketing/working-with-newsletters.md). The _Newsletter unsubscription_ web part must be placed on the specified page to ensure the required functionality.<br>The value of this setting is inherited by individual newsletters if their **Unsubscription page URL** property is not set. If empty, the **\~/CMSPages/Unsubscribe.aspx** default page is used.                                                                                                          |
| Newsletter double opt-in approval page URL          | Sets the URL of the page where users can confirm their subscription to a newsletter with double opt-in enabled. The **Subscription approval** web part must be placed on the specified page to ensure the required functionality.<br>The value of this setting is inherited by individual newsletters if their **Approval page URL** property is not set. If empty, the **\~/CMSModules/Newsletters/CMSPages/SubscriptionApproval.aspx** default page is used.                                                                                                                                                 |
| Double opt‑in interval                              | Sets the length (in hours) of the time interval during which users will be allowed to confirm their subscription to a newsletter that uses double opt‑in. If a user does not activate their subscription within the specified number of hours, the link in their confirmation e‑mail will expire and become invalid.<br>The same time limit is also applied to unsubscription requests submitted through the **Unsubscription request** web part.                                                                                                                                                              |
| Generate newsletter e-mails if e-mails are disabled | If enabled, newsletter e-mails will be generated and saved into the [E-mail queue](https://docs.kentico.com/k8/managing-users/sending-e-mails.md) even if the sending of e-mails is disabled in **Settings -> System -> E-mails**.                                                                                                                                                                                                                                                                                                                                                                             |
| Use external service for dynamic newsletters        | If enabled, the [scheduled tasks](https://docs.kentico.com/k8/configuring-kentico/scheduling-tasks.md) that are created to ensure the mail‑out of new dynamic newsletters will be set to be processed by the external scheduling service by default.<br>**Note:** this does not change the settings of existing dynamic newsletter tasks. If you wish to configure these to use the external scheduler Windows service, you will have to enable their **Use external service** property manually in the **Scheduled tasks** application (remember to select the appropriate site, these tasks are not global). |
| Bounced e-mails                                     |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Monitor bounced e-mails                             | Indicates if bounced e-mails should be tracked for newsletter subscribers. Bounced e-mails are received whenever there is a problem with the delivery of a newsletter issue to a subscriber.                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Bounced e-mail address                              | Sets the address to which bounced e-mails are sent when the delivery of a newsletter issue to a subscriber fails. If set, this address is used in the **From** field of newsletter issue e-mails.                                                                                                                                                                                                                                                                                                                                                                                                              |
| Bounced e-mail limit                                | Sets the amount of bounced e-mails that can be counted for a subscriber before the system blocks them from receiving further newsletter issues. This limit is set for all newsletters under the selected site.<br>If _0_ is entered, subscribers will never be blocked automatically, but their bounced e-mail count will still be tracked and displayed in the **Newsletters** application.                                                                                                                                                                                                                   |
| Block subscribers globally                          | If checked, bounces will be added to all subscribers that have the same e-mail address. This is applied across all sites in the system.<br>**Note:** this setting does not ensure consistency between the bounce counts of all subscribers with a shared address, only that new bounces will be added to all of them.<br>This field is only available when defining global settings, i.e. when the _(global)_ option is selected from the **Site** drop-down list.                                                                                                                                             |
| POP3 settings                                       |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Server name                                         | Sets the address of the mail server where the bounced e-mails are stored. POP3 is used to check the server and monitor bounced e-mails.                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Server port                                         | Specifies the number of the port used to connect to the mail server.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| User name                                           | Sets the user name used for authentication against the mail server.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| Password                                            | Sets the password used for authentication against the mail server.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| Use SSL                                             | Indicates whether the connection to the mail server should be secured using SSL.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Authentication method                               | Allows the selection of the authentication method used for the connection to the mail server. Options include basic user name and password authentication and several challenge‑response mechanisms.<br>The _Auto_ option uses APOP if the server supports it and plain text user name and password authentication otherwise.                                                                                                                                                                                                                                                                                  |
