Assigning statuses to contacts

You can label contacts with statuses to reflect their relationship with your organization or to indicate how you perceive them from a marketing point of view.

To set a status for a contact:

1. Open the Contact management application.
2. Edit () a contact.
3. Select a Contact status on the General tab.
   • Contacts can only have one status at a time.
4. Click Save.

The status appears in lists of contacts and you can use it when filtering.

Managing contact statuses

Each website has a predefined set of contact statuses. You can create, rename or delete the statuses in:

• Contact Management -> Configuration -> Contact status

Click New contact status to create new contact statuses.

To manage existing statuses, use the following basic actions:

• Edit - opens an editing interface where you can change the name of the status.
• Delete