---
title: Messaging
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

The **Messages** application allows users of your website to communicate via text messages. Its purpose is to provide an internal way of communication with other users of the website, both on the live site and in the user interface.

![Viewing incoming messages on the live site](https://docs.kentico.com/docsassets/k8/messaging/viewing_incoming_messages.png "Viewing incoming messages on the live site")

Users with access to the Kentico administration interface can send, receive and manage their messages in this application.

There are other ways you can enable users of your website to communicate with each other. The [Forums](https://docs.kentico.com/k8/community-features/forums.md) application allows you to add standard discussion forums to the live site. The [Message boards](https://docs.kentico.com/k8/community-features/message-boards.md) applications provides similar functionality as the forums, with the difference that message boards are not structured and are typically used to let users add comments on the content of a particular page.

### Related tasks

- [Sending a message](https://docs.kentico.com/k8/community-features/messaging/sending-a-message.md)
- [Adding the messaging functionality to the live site](https://docs.kentico.com/k8/community-features/messaging/adding-the-messaging-functionality-to-the-live-site.md)
- [Configuring e-mail notifications for messages](https://docs.kentico.com/k8/community-features/messaging/configuring-e-mail-notifications-for-messages.md)