Viewing contacts assigned to personas

Kentico EMS required

Features described on this page require the Kentico EMS license.

You can always view which contacts are currently assigned to personas on your sites. Note that each contact can be assigned to a single persona only. The system always assigns a contact to a persona based on which persona’s score the contact exceeds the most.

To view which contacts are assigned to a persona:

  1. Open the Personas application.

  2. Edit () the persona for which you want to view the assigned contacts.

  3. Switch to the Contacts tab.

    Viewing contacts in persona

The system displays the contacts assigned to the persona.

Click View contact details () to see information about individual contacts gathered in contact profile.