To log a single custom activity manually:
- Open the Contact management application on the Activity log tab.
- Click New custom activity.
Fill in the details of the activity:
Select the contact associated with the activity.
Select one of your custom activity types.
Site Select the site for which you want to log the activity.
Add basic information about the event that the activity represents.
Here you can assign a value to the activity. You can associate values with activities such as ratings or e-commerce purchases.
The URL of the page where the activity occurred.
The marketing campaign associated with the activity. Used e.g. if you need to monitor the behavior of the visitors of your website.
The time when the activity occurred.
Here you can add any additional information related to the activity, either as plain text or with basic formatting.
Click Insert timestamp to insert your timestamp into the comment. The default stamp contains the full name of your user account and the current date and time.
You can now see the custom activity logged for the given contact.
Features described on this page require the Kentico EMS license.
Automatically logging custom activities
In most cases, logging activities manually one-by-one is not a practical option. If you need the system to automatically record custom activities for contacts who perform a specific action, you can use one of the following approaches:
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