Settings - Activities

General

Log activities

If enabled, activities are logged for the website (according to the other settings in this category).

Track file downloads (cms.file) for these extensions

The system can track file downloads as Page visit activities for files stored as CMS.File pages in the content tree of a website. This setting specifies which types of files the tracking includes.

Enter the allowed file types as a list of extensions separated by semicolons, for example: pdf;docx;png

If left empty, the system tracks all file types.

Page

Page visits

If enabled, the page visit activity is logged.

Landing page

If enabled, the landing page activity is logged. A landing page is where the visitor comes first when viewing the website.

Membership

User registration

If enabled, the user registration activity is logged.

User login

If enabled, the user login activity is logged.

Joining a group

If enabled, the joining a group activity is logged.

Leaving a group

If enabled, the leaving a group activity is logged.

E-commerce

Customer registration

If enabled, the customer registration activity is logged.

Adding a product to shopping cart

If enabled, the activity of adding a product to the shopping cart is logged.

Removing a product from shopping cart

If enabled, activity of removing a product from the shopping cart is logged.

Adding a product to wishlist

If enabled, the activity of adding a product to wishlist is logged.

Purchase

If enabled, an activity is logged when a contact makes a purchase on the website (one record for the entire purchase).

Purchased product

Indicates if an activity is logged individually for every purchase of a product.

Email campaign

Subscription to an email campaign

If enabled, the Subscription to an email campaign activity is logged.

Unsubscription from a single email campaign

If enabled, the Unsubscription from a single email campaign activity is logged.

Unsubscription from all email campaigns

If enabled, the Unsubscription from all email campaigns activity is logged.

Email opening

If enabled, the Email opening activity is logged.

Clickthrough tracking

If enabled, the activity of user’s clicking a particular hyperlink in an email is logged.

Search

Search

If enabled, the internal search activity is logged (the site visitor uses a standard search webpart).

External search

If enabled, the external search activity is logged (the site visitor uses an external search engine that leads them to the website).

Subscriptions

Blog post subscription

If enabled, the blog post subscription activity is logged.

Blog post comments

If enabled, the activity of visitor’s adding a new comment to a blog post is logged.

Forum post subscription

If enabled, the forum post subscription activity is logged.

Forum posts

If enabled, the activity of visitor’s adding new forum posts is logged.

Message board subscription

If enabled, the message board subscription activity is logged.

Message board posts

If enabled, the activity of visitor’s adding new message board posts is logged.

User contributions

Creation of a new page

If enabled, the activity of creating a new page is logged.

Update of existing page

If enabled, the activity of updating an existing page is logged.

Deletion of existing page

If enabled, the activity of deleting an existing page is logged.

Chat

Requesting support

If enabled, an activity is logged when a contact requests chat support.

Requesting support using offline form

If enabled, an activity is logged when a contact submits a support request via e-mail (this option is offered when no one from the chat support staff is on‑line).

Accepting initiated chat request

If enabled, an activity is logged when a contact accepts a chat request initiated by website personnel.

Accepting automatically initiated chat request

If enabled, an activity is logged when users accept automatically initiated chat requests.

Other

On-line form submission

If enabled, the activity of submitting an on-line form will be logged.

Content rating

If enabled, the content rating activity is logged.

Poll voting

If enabled, the activity of poll voting is logged.

Abuse report

If enabled, the abuse report activity is logged.

Custom table form submit

If enabled, the activity after submitting custom table form is logged.

Event booking

If enabled, the activity of event booking, i.e. attendee’s subscribing to an event, is logged.

Custom activities

If enabled, custom activities are logged.