Settings - Inactive contacts

General

Inactive contacts

  • Do not delete inactive contacts - the system does not automatically delete inactive contacts.
  • Delete contacts who were not active for the last X days - the system deletes contacts that were inactive for at least a specific amount of days. Specify the amount of days for which contacts have to be inactive for to be deleted in the Last X days setting.
  • Delete contacts without an email address that were not active for the last X days - the system deletes contacts that do not have an email address (anonymous contacts) and were inactive for at least a specific amount of days. Specify the amount of days for which contacts have to be inactive for to be deleted in the Last X days setting.

Last X days

Specify the amount of days for which contacts have to be inactive to be automatically deleted. This setting is only taken into consideration when the Delete contacts who were not active for the last X days or Delete contacts without an email address that were not active for the last X dayssettings are enabled.

The minimum value is 10 days.