Message boards notifications

Message boards allow users to subscribe to receiving notifications about messages that have been added to a message board.

Who can be notified

When a new message is added or edited, the system can send notifications to:

The following text explains who are the notifications’ recipients under specific conditions.

The message has been added by a board moderator, user with the Global administrator privilege level, board owner (in case of a user board), user with the Modify permission, or group administrator (in case of group boards):
- the message is marked as APPROVED
- the email is sent to subscribers
The message has been added by anybody else
1. the board is moderated
  - the message is marked as NOT APPROVED
  - the email is sent to the moderators
2. the board is not moderated
  - the message is marked as APPROVED
  - the email is sent to the subscribers

The message is switched from NOT APPROVED to APPROVED
- the email is sent to subscribers
Other message changes
- no email is sent

There are two different email templates that can be used when sending notifications to subscribers and board moderators:

Subscribers - emails are based on the Boards - Notification to board subscribers template.
Moderators - emails are based on the Boards - Notification to board moderators template.

There is also a template that is used when double opt-in is enabled - Boards - Subscription request.

The following macros can be used in the notification emails:

Data macros

Board.XXX - where XXX are columns of the Board_Board table.
Message.XXX - where XXX are columns of the Board_Message table.
MessageUser.XXX - where XXX are columns of the CMS_User table.
MessageUserSettings.XXX - where XXX are columns of the CMS_UserSettings table.

Source macros

DocumentLink - link to the page where the board is placed.
SubscriptionLink - link used to confirm the subscription when double opt-in is enabled.
UnsubscriptionLink - unsubscription link.