Reference - Activity types
Kentico EMS required
Features described on this page require the Kentico EMS license.
By default, you can track the following types of activities for contacts:
|
Activity type |
Logged when |
|
Abuse report |
Visitors submit an Abuse report. |
|
Accept initiated chat request |
Visitors accept a chat request initiated by website personnel. |
|
Blog comment |
Visitors comment on a blog post. |
|
Blog post subscription |
Visitors subscribe to blog post comments. |
|
Chat request support |
Visitors request real time support via chat. |
|
Chat request support using offline form |
Visitors submit a support request via e-mail (this option is available when no one from the chat support staff is on‑line). |
|
Clicked email campaign link |
Subscribers click a tracked link in a email campaign. |
|
Content rating |
Visitors rate content (see Content rating). |
|
Customer registration |
Customers register during the checkout process. |
|
Event booking |
Visitors sign up for an event using the Booking system. |
|
External search |
Visitors arrive on the website after searching on a search engine, such as Google. |
|
Form submission |
Visitors submit an on-line form. |
|
Forum post |
Visitors post on a forum. |
|
Forum post subscription |
Visitors subscribe to a forum post. |
|
Internal search |
Visitors search for text using the on-site search. |
|
Joining a group |
Users join a community group or a workgroup (see Groups). |
|
Landing page |
Visitors arrive on the website for the first time on a specific page. |
|
Leaving a group |
Users leave a community group or a workgroup. |
|
Message board comment |
Visitors post a comment on a message board. |
|
Message board subscription |
Visitors subscribe to a message board. |
|
Newsletter subscription |
Visitors subscribe to a newsletter. |
|
Newsletter unsubscription |
Users unsubscribe from a newsletter. |
|
Opened campaign email |
Subscribers open a tracked campaign email. |
|
Page visit |
Visitors view a page. |
|
Poll voting |
Visitors vote in a poll. |
|
Product added to shopping cart |
Visitors add a product to the shopping cart. |
|
Product added to wishlist |
Visitors add a product to their wishlist. |
|
Product removed from shopping cart |
Visitors remove a product from the shopping cart. |
|
Purchase |
Customers make a purchase. |
|
Purchased product |
Customers buy a specific product. |
|
User contribution - content created |
Users create new content via user contributions (Wiki). |
|
User contribution - content deleted |
Users delete content via user contributions. |
|
User contribution - content updated |
Users update content via user contribution. |
|
User login |
Visitors log in to a site. |
|
User registration |
Visitors register as a member of a site. |