By default, you can track the following types of activities for contacts:
Visitors submit an Abuse report.
Accept initiated chat request
Visitors accept a chat request initiated by website personnel.
Visitors comment on a blog post.
Blog post subscription
Visitors subscribe to blog post comments.
Chat request support
Visitors request real time support via chat.
Chat request support using offline form
Visitors submit a support request via e-mail (this option is available when no one from the chat support staff is on‑line).
Clicked email campaign link
Subscribers click a tracked link in a email campaign.
Visitors rate content (see Content rating).
Customers register during the checkout process.
Visitors sign up for an event using the Booking system.
Visitors arrive on the website after searching on a search engine, such as Google.
Visitors submit an on-line form.
Visitors post on a forum.
Forum post subscription
Visitors subscribe to a forum post.
Visitors search for text using the on-site search.
Joining a group
Users join a community group or a workgroup (see Groups).
Visitors arrive on the website for the first time on a specific page.
Leaving a group
Users leave a community group or a workgroup.
Message board comment
Visitors post a comment on a message board.
Message board subscription
Visitors subscribe to a message board.
Visitors subscribe to a newsletter.
Users unsubscribe from a newsletter.
Opened campaign email
Subscribers open a tracked campaign email.
Visitors view a page.
Visitors vote in a poll.
Product added to shopping cart
Visitors add a product to the shopping cart.
Product added to wishlist
Visitors add a product to their wishlist.
Product removed from shopping cart
Visitors remove a product from the shopping cart.
Customers make a purchase.
Customers buy a specific product.
User contribution - content created
Users create new content via user contributions (Wiki).
User contribution - content deleted
Users delete content via user contributions.
User contribution - content updated
Users update content via user contribution.
Visitors log in to a site.
Visitors register as a member of a site.