---
title: Human translation services - Translations.com
related:
  - https://docs.kentico.com/k82/multilingual-websites/translating-content-using-external-services.md
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

> **Info:** **Kentico EMS required**
>
> Features described on this page require the **Kentico EMS** license.

[Translations.com](http://www.translations.com/) is a worldwide translation provider that offers website localization in over 170 languages. Kentico includes a default service that automatically ensures the transfer of translation data between the system and Translations.com.

To set up the Translation.com service:

1. [Contact a Translations.com representative](http://www.translations.com/about/contact-us.html) and arrange a translation project for your website.
2. Log in to the Kentico administration interface and open the **Settings** application.
3. Select the **Content -> Translation services** category.
4. Fill in the information of your Translation.com project into the settings under the **Translations.com** section:
   - Project Director URL
   - Client user name
   - Client user password
   - Project short code
5. Click **Save**.

> **Note:** **Canceling and resubmitting page translations**
>
> The Translations.com service does not allow canceling of submissions directly in Kentico. If you need to cancel a submissions sent for a translation, do so in the Project director or by contacting the Translations.com support. Note that canceling a portion of a submission on the [Translations.com](http://Translations.com) side sets the 'Cancelled' status to the whole submission in Kentico.
>
> Resubmitting a page that a user already sent for a translation to Translations.com always creates a new submission on the Translations.com side. This can result in your account getting billed for each of the submissions if someone already started translating the previous submission on the Translations.com side. On the Kentico side, the system overwrites the earlier submissions so that it downloads only the newest submission from Translations.com.

You can now [submit pages for translation](https://docs.kentico.com/k82/multilingual-websites/translating-content-using-external-services.md) using the Translations.com service.

> **Info:** **Translation submission logs**
>
> Whenever a user submits a translation to Translations.com, the system creates a record in the event log (**Event log** application). The service also logs any errors that may occur while sending or receiving translation data.