Managing abuse reports

Users in roles granted with appropriate permissions can manage abuse reports in the Abuse report application. The application allows viewing details of certain types of objects while editing related abuse reports.

List of abuse reports in the Abuse report application

You can use statuses to mark the reports - the system offers the New, Solved, and Rejected abuse report status. The statuses are just for convenient marking of reports. Changing a status does not influence the reported content.

Editing abuse reports

When you edit an abuse report, the following information is displayed:

Property name	Description
Title	Title of the abuse report.
URL	URL of the page from which the report was sent. Click it to get redirected to that page.
Culture	Website culture from which the report was sent.
Object type	Type of object that was the cause of the report. If blank, the report was sent from a page.
Object name	Code name of the object that was the cause of this report.
Reported by	Site user who submitted the report.
Reported when	Time when the report was submitted.
Site	Website from which the report was submitted.
Status	Abuse report status, the following are possible: New - the report is new and has not been solved yet. Solved - necessary actions have already been taken. Rejected - the report was not considered being a case of website abuse.
Comment	Comment of the report entered by the reporting user.

Viewing object details

If you are editing an abuse report related to a blog comment, board message or forum post, the Show object details button is displayed.

Clicking the button opens a new window with details about the source of the report (the board message, blog comment or forum post). This functionality is ensured automatically by the web parts listed on the Integrating abuse reporting with other community features page. You can also achieve it in transformations of these object types using the In-line abuse report web part. See Adding abuse reporting functionality to transformations for more details.

Configuring required permissions for managing abuse reports

Permissions for the Abuse report module can be set in the Permissions application. Select the Modules -> Abuse report permission matrix and grant appropriate permissions to selected roles.

You can grant the following permissions to the roles:

Manage - members of the role are allowed to edit, delete, mark as solved and reject abuse reports.
Read - members of the role are allowed to view the abuse reports list.