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Kentico EMS required
Features described on this page require the Kentico EMS license.
To set up detection and processing of contacts on your website:
Open the Settings application.
Switch to On-line marketing.
Check the Enable on-line marketing box.
Click Save.
Select the Contact management sub-category of the on-line marketing settings.
Configure the following contact detection settings:
Setting | Description |
|---|---|
Log IP address | If enabled, the system logs the IP addresses of contacts. To view the IP addresses of contacts: |
Remember contacts permanently | Determines how long the system remembers the relationships between contacts and visitors.
|
Automatically recognize visitors by user agent | Determines whether the system uses the browser user agent information to assign contacts to anonymous visitors. |
Automatically recognize visitors by IP address | Determines whether the system uses IP addresses to assign contacts to anonymous visitors. |
Click Save.
Your website now keeps tracks of visitors as contacts. When an anonymous website visitor arrives on the website for the first time, the system automatically creates a new contact. If the same visitor registers on the live site as a new user, the system updates the contact's data and binds the contact to the given user account.
Contact management and web bots
Contact management does not track web bots (opens in a new tab) (such as search engine crawlers) by default, because they are not relevant from a marketing point of view. If you wish to log bots in the system as contacts, you can change the default behavior by adding the following key to the appSettings section of your web.config file:
<add key="CMSEnableContactBots" value="true" />