New user registration approval and e-mail confirmation

By default, users can sign-in to the site immediately after successful registration. However, you can also use the Registration requires e-mail confirmation and Registration requires administrator's approval options, which can be enabled in Settings -> Security & Membership. By enabling these options, you can include additional steps in the registration procedure.

Registration requires e-mail confirmation

If this option is checked, newly registered users will receive a confirmation e-mail to the e-mail address specified during registration. This e-mail contains a confirmation link that the user has to click, in order to activate the account. The e-mail is based on the Membership - Registration confirmation e‑mail template.

After clicking the link, the user is redirected to the page specified in one of the following settings:

  • the Registration confirmation page path setting in Settings -> Security & Membership.
  • the E-mail confirmation page property of the web part used for registration.

The page must contain the Registration e-mail confirmation web part to work correctly.

By default, the ~/CMSPages/Dialogs/UserRegistration.aspx page is used.

On this page

Registration requires administrator's approval

If this option is enabled, users will not be able to sign-in immediately after registration. Their registration will have to be approved by the site administrator. At this point, users will receive an e-mail based on the Membership - Registration waiting for approval e-mail template.

If the option is enabled, the Waiting for approval tab will be displayed in the Users application. On this tab, site administrators can Approve () or Reject () a user's registration.

Registered users that are waiting to be approved by an administrator

After the administrator's approval, users receive another e-mail, confirming that their account has been approved and can be used. The e-mail is based on the Membership - Registration approved e-mail template.

Enabling both e-mail confirmation and administrator's approval

When both of the options mentioned above are enabled, the e-mail with the confirmation link is sent first. After the user's confirmation, registration will have to be approved by the administrator.

Default redirection

If you have one or both of the options enabled, it is important to properly set the Redirect to URL property of the web part used for registration. This means that users should not be redirected to any page displaying information about their user account (like the Members -> Profile page on the sample Community Starter site), because the account will not be active yet (it is waiting for e-mail activation or approval). Such a page would display an error message, which might be misleading for the users.

E-mail notification addresses

In case you wish to use notification e-mails to inform administrators about new user registrations that require approval, the target address cannot be specified via the registration web part itself if the e-mail confirmation is also enabled.

Instead, it must be entered into the properties under the E-mail settings category of the Registration e-mail confirmation web part placed on the used confirmation page.

Third party authentication issues

Using the e-mail confirmation or registration approval in combination with third-party authentication services (Windows Live ID, Facebook, OpenID, LinkedIn) may cause certain problems for first‑time users. In these cases, new users are by default created without an e-mail address when they log in for the first time. This means that they cannot activate their account via e-mail confirmation or receive notifications informing that their account must be approved by an administrator.

These issues can be avoided by creating a Required user data page where users must enter an e-mail address for their account.

If using Facebook authentication, you can load the required data from the user's profile automatically.