Manually logging custom activities

✖
Copy to clipboard

Kentico EMS required

Features described on this page require the Kentico EMS license.

In addition to the default activity types, you can also ask your administrator to add custom activity types or log a single activity of a custom type for a contact.

To log a single custom activity manually:

  1. Open the Contact management application on the Activity log tab.
  2. Click New custom activity.

    1. Fill in the details of the activity:

      Contact

      Select the contact associated with the activity.

      Activity type

      Select one of your custom activity types.

      Site

      Select the site for which you want to log the activity.

      Activity title

      Add basic information about the event that the activity represents.

      Activity value

      Here you can assign a value to the activity. You can associate values with activities such as ratings or e-commerce purchases.

      Activity URL

      The URL of the page where the activity occurred.

      Campaign

      The marketing campaign associated with the activity. Used e.g. if you need to monitor the behavior of the visitors of your website.

      Activity time

      The time when the activity occurred.

      Activity comment

      Here you can add any additional information related to the activity, either as plain text or with basic formatting.

      Click Insert timestamp to insert your timestamp into the comment. The default stamp contains the full name of your user account and the current date and time.

  3. Click Save.

You can now see the custom activity logged for the given contact.

Automatically logging custom activities

In most cases, logging activities manually one-by-one is not a practical option. If you need the system to automatically record custom activities for contacts who perform a specific action, you can use one of the following approaches: