Enabling on-line contact monitoring

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Marketers can use the information gathered by the Contact management application to keep track of the contacts who are currently visiting your websites. This allows you to monitor how many visitors a site has at any given time, check which pages are being viewed and manage the corresponding contact data as required.

To activate live contact monitoring:

  1. Open the Settingsapplication.

  2. Click onSecurity & Membership.

  3. Enable both of the following settings:

    • Monitor on-line users
    • Store on-line users in database

  4. ClickSave.

You can now view the contacts that are currently online.