---
title: Work with contacts
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

> **Info:** 
>
> ## Work with contacts
>
> Learn how to manage contacts and contact groups and where to see your contact's customer journey.
>
> ---
>
> [Find a specific contact](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/find-a-specific-contact.md)
>
> **TUTORIAL**
>
> See how to find a specific contact in Xperience by Kentico in two quick steps.
>
> ---
>
> [Add the contact's phone number and other details](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/add-a-contacts-phone-number-or-other-contact-details.md)
>
> **TUTORIAL**
>
> Learn how to add information to an existing contactor update contact's details.
>
> ---
>
> [Learn about the contact's customer journey](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/learn-about-contacts-customer-journey.md)
>
> **HOW-TO**
>
> See the contact's activities on your website and learn about their customer journey.
>
> ---
>
> [Find the contact's consent agreements](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/find-contacts-consent-agreements.md)
>
> **HOW-TO**
>
> Learn how you can see the contact's consent agreements in three simple steps.
>
> ---
>
> [Contact groups overview](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/contact-groups-overview.md)
>
> **CONCEPT**
>
> Learn what contact groups are and how you can use them to segment your audience.
>
> ---
>
> [Create a new contact group](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/create-a-new-contact-group.md)
>
> **HOW-TO**
>
> See how to create a new group of contacts and how to work with contact group conditions.
>
> ---
>
> [Update existing contact group](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/update-existing-contact-group.md)
>
> **TUTORIAL**
>
> See how you can adjust an existing contact group to match new requirements.
>
> ---
>
> [Contact segmentation overview](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/contact-segmentation-overview.md)
>
> **CONCEPT**
>
> Read about how you can segment your contacts in Xperience by Kentico and use the segments to deliver tailored messages, for example.
>
> ---
>
> [Segmenting anonymous contacts](https://docs.kentico.com/guides/digital-marketing/work-with-contacts/segmenting-anonymous-contacts.md)
>
> **TUTORIAL**
>
> Learn how to group anonymous visitors and set conditions that exclude contacts who have already provided some information.