---
title: Configure form properties and after-submission behavior
---
> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).
## Configure form properties and behavior
After you create a form or when editing an existing form, you can define the following properties by selecting **General** in the options panel on the right:
| Property | Description |
| ---------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Form name | Used in the administration and when [adding forms](https://docs.kentico.com/modules/contact-management/display-forms-on-pages.md) to pages via the **Forms** widget.
New forms have an automatically generated name based on the current date and time, for example: _Form (2022-12-02\_12:00)_ |
| Code name | An identifier of the form. Used internally by the system and by developers.
Changes of the form code name will break existing forms [placed onto pages](https://docs.kentico.com/modules/contact-management/display-forms-on-pages.md) via the Form widget. You need to reselect the form in these widgets after the change. |
| Table name | The database table storing the collected submissions. Used by developers. |
| Class name | A globally unique identifier of the form. Used by developers.
The class name is updated automatically whenever the form's code name is changed. Such changes break any existing [code files generated for the form](https://docs.kentico.com/documentation/developers-and-admins/api/generate-code-files-for-system-objects.md). Developers need to update or regenerate the code. |
| Overwrite existing contact information with submitted data | If selected, form submissions by known [contacts](https://docs.kentico.com/modules/contact-management/contact-management-page.md) update already collected contact information. If disabled, only empty contact attributes are filled. |
Select **Save** to confirm any changes.
## Actions after form submission
There are several possible actions that can occur after a user submits a form on the live site – _Display text_, _Redirect to page_, _Redirect to URL_. The action is configured when [placing individual forms](https://docs.kentico.com/modules/contact-management/display-forms-on-pages.md) onto a website channel page.
## Form submission notifications
The system can be configured to send notifications to selected administration users whenever a visitor on the live site submits a particular form. See [Form submission notifications](https://docs.kentico.com/documentation/developers-and-admins/configuration/notifications.md#form-submission-notifications).
## Automation and autoresponders
You can enable a basic form autoresponder or set up advanced email automation. This allows you to automatically send one or more email messages to every user who submits the form.
> **Note:** **Email field requirement**
>
> To send autoresponder emails or automated email follow-ups, the form must contain a field that allows users to submit their email address. The autoresponder can only be enabled if a form field is [mapped](https://docs.kentico.com/modules/contact-management/create-and-edit-forms.md#createandeditforms-contactmapping) to the **Email** contact attribute in the **Form Builder**.
### Autoresponders
When editing a form in the **Forms** application, select **Autoresponder** in the options panel on the right. To send a simple autoresponder email, select one of the following **Autoresponder** options:
- **Select email** – sends an email prepared in an email channel application in the Xperience administration. This option is recommended for most scenarios. See [Emails](https://docs.kentico.com/documentation/business-users/digital-marketing/emails.md) for more information.
- **Custom** – for scenarios that require advanced or dynamic autoresponder content. Sends a [custom autoresponder](https://docs.kentico.com/documentation/developers-and-admins/digital-marketing-setup/custom-form-autoresponder-emails.md) email prepared by developers, with any required content, including values that the user entered into the form. Note that the system does not [track statistics](https://docs.kentico.com/documentation/business-users/digital-marketing/emails/track-email-statistics.md) for custom form autoresponder emails.
Select **Save** to confirm any changes.
### Automation processes
If you wish to set up a more advanced email scenario when a form is submitted, you can create an [automation process](https://docs.kentico.com/modules/contact-management/analyze-and-customize-automation.md) in the **Forms** application via the **Automation** tab in the options panel on the right. This allows you to send a series of multiple emails, add waiting intervals, or send different emails based on conditions.
Once completed and enabled, the automation process is then triggered for any user who submits the form.
## Track usage of forms
The Content reuse locator feature helps you track where each form is [displayed](https://docs.kentico.com/modules/contact-management/display-forms-on-pages.md). This can be useful if you are considering deleting a form or making significant changes, particularly if your project contains a large number of pages with forms.
1. Open the **Forms** application.
- The **In use** column in the form listing indicates whether a form is displayed on at least one page.
2. Select the form you want to track.
3. Navigate to the **Used in** tab.
The tab displays a list of all pages that use this form in their [Page Builder content](https://docs.kentico.com/documentation/business-users/website-content/widgets-and-page-builder.md) (via the _Form_ widget). You can expand the **Related items** column for the listed pages to view any content items or pages that reference the given page and use the form indirectly.
> **Note:** **Tracking limitations**
>
> Form usage tracking does **not include**:
>
> - Pages that [render](https://docs.kentico.com/documentation/developers-and-admins/development/builders/page-builder/render-widgets-in-code.md) the form directly in their code
> - [Form submission notifications](https://docs.kentico.com/documentation/developers-and-admins/configuration/notifications.md#form-submission-notifications)
> - [Campaigns](https://docs.kentico.com/documentation/business-users/digital-marketing/campaigns.md) that use the form as an asset
> - [Automation processes](https://docs.kentico.com/modules/contact-management/analyze-and-customize-automation.md) triggered by the form's submission (to see a list, switch to the **Form Builder** tab and select the **Automation** view mode)
> - Automation processes containing [custom components](https://docs.kentico.com/documentation/developers-and-admins/digital-marketing-setup/automation-customization.md) with properties that select forms
## Synchronize forms
Xperience allows you to easily transfer forms and their [field configuration](https://docs.kentico.com/modules/contact-management/create-and-edit-forms.md#add-fields) from one instance of Xperience by Kentico to another.
Currently, form synchronization does **not** include:
- [Form submission data](https://docs.kentico.com/modules/contact-management/manage-form-submissions.md)
- [Autoresponder settings](#autoresponders) of the form
- [Automation processes](#automation-processes) related to the form
- [Form submission notifications](https://docs.kentico.com/documentation/developers-and-admins/configuration/notifications.md#form-submission-notifications)
- [Visibility configuration](https://docs.kentico.com/modules/contact-management/create-and-edit-forms.md#hide-featured-fields) of featured form fields
For detailed information and instructions, see [Content sync](https://docs.kentico.com/documentation/business-users/content-sync.md).
## Segment contacts based on form submissions
You can use forms to segment your contacts. For example, you can build a [contact group](https://docs.kentico.com/modules/contact-management/contact-groups.md) for visitors who have submitted the _Contact Us_ form.
