Two main types of emails

Regular emails provide additional options that allow you to send the email to contacts in a selected recipient list.

For detailed information about this scenario, see Send regular emails to subscribers.

Send form autoresponder emails

After you create one or more Form autoresponder emails, you can assign them to the autoresponder of a form:

1. Open the Forms application in Xperience.
2. Select the form in the list.
3. Select Autoresponder in the options panel on the right.
4. Pick an autoresponder email from the list.
5. Select Save.

Whenever a user submits the form on your website, the system automatically sends them an email with the specified content and properties.

Set up automation processes

If you wish to set up a more advanced email scenario when a form is submitted, you can create an automation process in the Automation tab. This allows you to send a series of multiple emails, add waiting intervals, or send different emails based on conditions.

Send email steps in automation processes support the following email purposes:

• Form autoresponder – for scenarios where the process is triggered by an email subscription form. Use the Form autoresponder email to send the double opt-in link used to confirm the subscription. Typically, this is the first email sent by the automation process.
• Automation – for all other emails sent as part of the automation process.

Once completed and enabled, the automation process is then triggered for any user who submits the form.