---
title: Two main types of emails
related:
  - https://docs.kentico.com/documentation/business-users/email-queue.md
  - https://docs.kentico.com/documentation/developers-and-admins/configuration/email-configuration.md
  - https://docs.kentico.com/documentation/business-users/digital-marketing/emails/track-email-statistics.md
  - https://docs.kentico.com/documentation/business-users/digital-marketing/emails/create-emails-in-email-builder.md
  - https://docs.kentico.com/documentation/business-users/digital-marketing/emails/send-regular-emails-to-subscribers.md
  - https://docs.kentico.com/documentation/business-users/digital-marketing/forms/create-and-edit-forms.md
  - https://docs.kentico.com/documentation/business-users/content-locking.md
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

### Send regular emails to subscribed recipients

_Regular_ emails provide additional options that allow you to send the email to contacts in a selected recipient list.

For detailed information about this scenario, see [Send regular emails to subscribers](https://docs.kentico.com/documentation/business-users/digital-marketing/emails/send-regular-emails-to-subscribers.md).

### Send form autoresponder emails

After you create one or more _Form autoresponder_ emails, you can assign them to the autoresponder of a form:

1. Open the **Forms** application in Xperience.
2. Select the form in the list.
3. Select **Autoresponder** in the options panel on the right.
4. Pick an autoresponder email from the list.
5. Select **Save**.

Whenever a user submits the form on your website, the system automatically sends them an email with the specified content and properties.

#### Set up automation processes

If you wish to set up a more advanced email scenario when a form is submitted, you can create an [automation process](https://docs.kentico.com/documentation/business-users/digital-marketing/automation.md) in the **Automation** tab. This allows you to send a series of multiple emails, add waiting intervals, or send different emails based on conditions.

**Send email** steps in automation processes support the following email purposes:

- **Form autoresponder** – for scenarios where the process is triggered by an [email subscription form](https://docs.kentico.com/documentation/business-users/digital-marketing/emails/send-regular-emails-to-subscribers.md). Use the _Form autoresponder_ email to send the double opt-in link used to confirm the subscription. Typically, this is the first email sent by the automation process.
- **Automation** – for all other emails sent as part of the automation process.

Once completed and enabled, the automation process is then triggered for any user who submits the form.