Explore Email Builder

The Email Builder offers a visual, drag-and-drop experience for creating emails. Similar to Xperience’s Page Builder, it lets you put together content using developer-configured email widgets inside customizable email sections.

This approach is perfect if you want more flexibility in how your content looks, whether you’re crafting a one-off blast or tailoring messages for different audiences.

How does Email Builder work

Unlike structured emails, where you fill a pre-set form with your content, Email Builder gives you the freedom to build your message visually, using a what-you-see-is-what-you-get approach.

With Email Builder, you can:

• Build emails by dragging sections and widgets into place.
• You can see your layout changes as you work.
• Use widgets that provide editable fields and optional style controls.

Key benefits of Email Builder

The Email Builder gives you more creative control while keeping developers in the loop through widget restrictions and styling options. But what does that look like in practice?

Visual editing experience

You can see your email as you’re building it; no need to preview or guess.

• You can edit right on the open canvas of the builder and see changes immediately.
• See what you’re building in real time and make changes on the spot.
• Great for collaborative work between marketers and designers. Plan your email requirements with your developers, get the widgets built, and then you can take it from there.

Styling and layout flexibility

Your developers set up the widgets for you. They can even add styling options so you can adjust the color, size of the text, or the content layout without breaking the brand design guidelines.

• Developers can make widget styling options (like spacing, fonts, and background colors) available.
• This gives you more freedom while still staying within approved design rules.
• It also helps marketing teams quickly prototype and fine-tune layouts.

Contact group-based personalization

Email Builder widgets allow you to personalize email content using Contact groups, just like you would in the Page Builder.

This means you can tailor sections of your email content to different segments of your audience, without needing to duplicate the entire email, or leave the Email Builder environment.

Email Builder makes it easy to:

• Show different content to different personas using Contact groups.
• Tailor messages for new customers, loyal subscribers, or re-engagement messaging.
• This approach is currently supported only in Email Builder.

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