Module: Understand emails in Xperience

4 of 31 Pages

Notifications

It’s easy to confuse notifications with marketing emails, but they’re totally different.

Notifications are internal system emails that alert your team when something happens like a new form submission or a system error. They’re not sent to customers, and they’re not part of your email marketing.

Example: When a customer requests a business loan quote, a notification email alerts the sales team so they can follow up quickly. The email can contain all the data that the customer provided through the online form.

Sample notification send to editor team in Kbank demo site