Module: Contact management

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Set up what happens after form submission

Set up an automated response after a visitor submits your online form.

In the example scenario on this page, we will be working in our hosted demo website – Kbank. You can request a demo instance using the form at kentico.com.

Select Xperience by Kentico – Business Tutorial Kbank as your demo site option. You’ll get access to a sandbox environment where you can explore features and test your ideas freely.

  1. Locate your form on a page in a website channel. In our case, we’ll be working in the Personal Banking channel on Kbank.
  2. Open the page for edits with the Edit page button and navigate to the widget that contains your form.
  3. Use the Configure section button ( ) to open the form properties.
  4. To trigger an automated response after submitting the form, choose what you want to happen in the After form submission section:
    1. Display a message - displays this message directly on the page after the visitor has submitted a form.

    2. Redirect to URL - redirects the contact to a specific URL.

    3. Redirect to page - redirects the contact to a selected Xperience page.

      Form after submission

  5. Save and publish your changes.
  6. If you also wish to set up an automated email (Autoresponder) the visitor receives after the form submission, switch to the Forms app.
    1. Go to your form and open the Autoresponder view on the right side of the form editor window.
    2. Choose an existing autoresponder email from the drop-down menu under Select email or add a Custom email that your developer prepared.

Find out more about form submissions in the documentation.