Define custom activities in Xperience

You may encounter use cases where you need to track visitor actions not covered by out-of-box options, or where you need to track additional details. Xperience allows you to define custom activities, which can then be logged through both client-side and server-side code.

Let’s dive into the process of logging a custom activity when a visitor downloads a file using JavaScript, and logging a custom activity when a user clicks a like button using C#.

Create custom activity types

The first step to logging custom activities is to create the activity types that represent them.

In the Xperience administration interface, navigate to the Activity types tab of the Contact management application and define activity types with the following values.

• Activity 1:
  • Display name: File Download
  • Code name: filedownload
  • Description: The visitor downloaded a file.
  • Enabled: True
• Activity 2:
  • Display name: Page like
  • Code name: pagelike
  • Description: The visitor clicked a like button on a page.
  • Enabled: True

Let’s explore two different approaches for logging custom activities, using one for each of the types we just defined.