Module: Customer journeys
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See the full journey and find drop-offs
Advanced license required
Features described on this page require the Xperience by Kentico Advanced license tier.
Features described on this page require the Xperience by Kentico Advanced license tier.
Once you save and preview your complete journey using the Journey view, Xperience by Kentico will calculate the data. You’ll see each stage with conversion counts and drop-off percentages.
Use this view to:
- Spot weak links between touchpoints.
- Identify content gaps or unclear CTAs.
- Prioritize improvements that will increase conversions.