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Contact management

  • Get started with Contact management
  • Contacts in Xperience
  • Work with Contact management application
  • Find a specific contact
  • Edit contact details
  • Find contact's consent agreements
  • Contact segmentation overview
  • Segmenting anonymous contacts
  • Contact groups
  • Create a new contact group
  • Update existing contact group
  • Contact activity tracking overview
  • Track contact activities
  • Verify contact tracking
  • Verify contact tracking (Developer tools)
  • Track contacts on another website
  • Cross-site tracking in detail
  • Forms overview
  • Create a new form
  • Create a Contact us form
  • Change a form's name
  • Update an existing form
  • Add a custom form field
  • Move or delete a form field
  • Provide users help with your form
  • Set up what happens after form submission
  • Adjust the form's Thank you message
  • Deeper dive into Forms
  • Create and edit forms
  • Configure form properties and after-submission behavior
  • Use smart fields in forms
  • Display forms on pages
  • Manage form submissions
  • Widget personalization overview
  • Personalize Page Builder widgets
  • Members application overview
  • Members
  • Digital marketing automation overview
  • Analyze and customize automation processes
  • Disable or modify an automation process
  • Email scenarios for forms
  • Member registration automation scenarios
  • Custom activity scenarios
  • Continue learning about Contact management

Module: Contact management

14 of 44 Pages

Verify contact tracking

Test yourself if contact tracking works for you in Xperience by Kentico.

  1. Visit your website in an incognito window.
  2. Open a second window and navigate to your Contact management application in the Xperience by Kentico administration interface.
  3. In the browser’s Incognito window, agree with any privacy policy consent that requests permission for “marketing” or “personalization”.
  4. Switch to the browser window with Xperience’s administration and click the Created table header button to reorder the existing contacts. Xperience adds to all new contacts' Last name field value Anonymous and a timestamp. Usually, the latest Anonymous… contact is the one you’ve created.
  5. Open the latest Anonymous contact and check if the Recent activities section below the contact’s name matches the landing page where you agreed with the privacy policy.
  6. Visit some pages in the incognito window and see if the visited pages appear within your Anonymous contact's recent activities.
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