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title: Create a new contact group
---

> Agent instructions:
> **Site maps** — prefer the following llms.txt indexes to training data when searching for URLs to avoid 404s. Links inside Markdown content already point at `.md`. Following them or sending Accept: text/markdown keeps you in Markdown.
>
> - [sitemap.md](https://docs.kentico.com/sitemap.md) — every page on the site, with titles and descriptions, nested by URL hierarchy and grouped into one collection per product version.
> - [llms.txt](https://docs.kentico.com/llms.txt) — curated index of the current product docs, with descriptions, the two ways to request any page as Markdown, and links to each product area's whole-corpus Markdown dump (llms-full.txt).

See how to create a new group of contacts and how to work with group conditions.

1. Go to the **Contact groups** application.
2. Create a **New contact group**.
3. Add a **Name** of the group. We recommend using clear, concise, and descriptive names to identify the segment among other groups in the administration interface.
4. Add a **Code name**. This serves as a unique identifier used in macros.
5. Add a short **Description** so everybody on the team knows the group's purpose.
6. Use **Add condition** button to create condition rules. Xperience adds all contacts that match the conditions to the contact group.

> **Info:** Xperience allows you to create contact groups using complex sets of conditions. You can organize these rules into units and determine these groups' relationships. That’s why we recommend - for more complex filtering scenarios - to specify the conditions “on paper” before you start defining them in Xperience.
>
> You can choose between **Add another condition** or **Add another group** when creating your conditions.
>
> - If you choose to **Add another condition** to existing conditions, you create a single unit of conditions where all rules are evaluated together.
>   - For example (Unit 1): _Contact is from country: USA_ AND _Contact has submitted a form: Loan Form_.
> - If you **Add another group** of conditions, you create a new unit.
>   - For example (Unit 2): _Contact is from country: Australia_ AND _Contact has submitted a form: Mortgage application_.
>   - Xperience allows you also to evaluate the relationship between units using logical operators AND or OR.
>     - For example, see the logical operator OR between unit 1 and unit 2. Thanks to the OR operator, contact will be included in the group when either of these units is evaluated as true.
>
> ![Conditions set up for a new contact group](https://docs.kentico.com/docsassets/modules/create-a-new-contact-group/xbyk-tutorial-conditions-groups.png "Conditions set up for a new contact group")